Overseas Customers


Currency & Prices:-

All prices on this website are shown both with and without UK VAT and are in GB Pounds Sterling. GBP (£) and EUR (€).

Customers can select which currency they prefer to use from the currency button. (Top Left)

Your bank or card provider may charge a conversion fee from your local currency.


VAT & Tax :-

Customers from the EU, USA, Canada, Singapore, Africa, Australia etc, can benefit from tax free purchases.

Nb:- Local taxes may be payable upon importation and any import fees are the sole responsibility of the customer. All goods are shipped under DAP (DDU) incoterms.

The online catalogue will not charge UK VAT if  the delivery address is eligible for tax free prices.


Shipping costs:-  

The website will automatically calculate shipping costs and these costs are based upon the weight of the parcel and the shipping method selected by the customer. These shipping costs are shown on the order summary before the payments page.

We recommend that you use a Premium service if you wish to be able to track or Trace your order.

International Standard Service is NOT Track & Trace.


Handling fees:-

A £1.00 handling fee applies to all overseas orders - this is to cover the cost of supplying pre delivery customs data according to International Standards.


Payment:-

Secure Payment can be made online via the catalogue. For non GBP or EURO transaction, your credit card company will convert the amount based upon their exchange rate at the time.


Anti - Fraud

For new overseas customers with large initial orders, Bank transfer may be the only payment option available.  This is to minimise our exposure to credit card fraud.


Exchange Rates:-

For information on current currency exchange rates, please click here.




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