Overseas orders - delays

EU customers

Delays created by EU customs authorities are adding to the difficulties caused by Covid lockdowns. These delays are unacceptable, so we have been forced to suspend all services into Europe. This is under constant review.

Non EU customers (US,AUS,NZ etc)

Deliveries to these areas are temporarily suspended.

The reduction in International air-freight capacity caused by National lock-downs is delaying order deliveries by many weeks.  With all countries implementing different measures of Covid lockdown at different times, we are finding that the delivery of overseas orders is now exceptionally slow - and unacceptable.

Stock levels

Due to massive demand throughout 2020, we currently only have 50-60% of our normal stock holding and the delays in replenishing it are considerable.