Overseas orders - delays

We've decided to suspend ALL overseas orders for a short period.

EU customers

There is huge confusion surrounding the new post-Brexit arrangement and many UK businesses are seeing parcels returned undelivered by their carriers. 

Non EU customers (US,AUS,NZ etc)

A huge reduction in International parcel air-freight capacity caused by National lock-downs is delaying order deliveries by many weeks.  With all countries implementing different measures of Covid lockdown at different times, we are finding that the delivery of overseas orders is now exceptionally slow - and unacceptable to our customers.

Stock levels

Due to massive demand throughout 2020, we currently only have 50-60% of our normal stock holding and the delays in replenishing it are considerable.