UK Customers

Currency & Prices:-

All default prices on this website are shown both with and without UK VAT and are in GB Pounds Sterling. £ (GBP). 

It is possible to view the catalogue with € (EUR) as the preferrred payment currency, all other payments are charged in GB Pounds Sterling. £ (GBP)

VAT & Tax :-

All UK Customers must pay UK VAT unless the goods are to be delivered to an overseas address that is eligible to receive goods free of VAT.

Shipping costs:-  

The software will automatically calculate shipping costs and these costs are based upon the weight of the parcel and the shipping method selected by the customer. These shipping costs are displayed on the order summary before the payments page.

Handling fees:-

A £0.75 handling fee applies to all orders that are to be delivered to an overseas address - this is to cover the cost of supplying pre delivery electronic customs data according to International Standards.


Secure Payment can be made online via the catalogue. We accept payments in € (EUR) or £ (GBP)

Anti - Fraud:-

For new overseas customers with large initial orders, Bank transfer may be the only payment option available.  This is to minimise our exposure to credit card fraud.

Despatch timings:-

Royal mail collect our post at 4pm daily,  if your order is placed  before mid-day your goods should be on there way to you the same day. We use DPD for the heavier orders. DPD do not deliver on weekends.

We don't want to disappoint anyone, so if it's really urgent please call us on 01380 860641 and we can put your mind at ease.

Highland & Island areas invariably attract surcharges on some services especially parcels heavier than 2kg. Scottish Highlands and Island postcodes are:- FK17-99, G83, HS1-9, IV1-28, IV33-51, IV55-56, KA27-28, all KW, PA20-48, PA60-78, PH18-26, PH30-44, ZE1-3

Delivery aims are not guaranteed.

Service Level
Cost (Ex VAT)
Delivery aim
2nd Class Post up to 500g £3.00 3 - 7 days
  up to 1kg £2.95 3 - 7 days
1st Class Post up to 500g £2.95 1 - 3 days
  up to 1.25 kg £3.25 1 - 3 days
  up to 1.5 kg £3.95 1 - 3 days
  up to 2 kg £4.95 1 - 3 days

Special Delivery - Royal Mail

Trackable and guaranteed

Up to 1kg £8.50 Guaranteed next working day before 1pm
  Up to 2kg £12.00 Guaranteed next working day before 1pm

Road Carrier - DPD

(UK Mainland)

Up to 5kg £8.00 next working day

Road Carrier - DPD

(Scottish Highlands, islands & Northern Ireland )

Up to 10kg £17.00 2 working days

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